Order

ORDERS

How will I know if Veer Vastra has received my order?

Once your order has been successfully completed. You will receive a confirmation email from Veer Vastra within 15 minutes to inform you that your order has been received. (Do ensure to check for the confirmation email that may have been directed to your junk folder).

I did not receive my Order Confirmation email after placing the order, what should I do?

Once an order has been successfully placed, an email containing the order details will be sent to your provided email address. Do check your junk folder as the email may be directed there. If you have not received your Order Confirmation, please check the email address entered. For further assistance, please WhatsApp/Call our customer service.

How do I check my order status?

Please go to Track My Order. You should be able to track the status of your shipment using your Order Number or Tracking ID provided to you after check out. For further assistance, please WhatsApp our customer service.

Can I cancel my order?

Please contact us immediately via e-mail at Info@veervastra.in or please WhatsApp/ Call us directly. If you contact us within 30 minutes of placing your order we can cancel the order. However, once an order begins processing no changes can be made.

I received the wrong item, what should I do?

Please contact our Customer Care at Info@veervastra.in or please WhatsApp/Call us immediately with the following information:

Your order number
Images of the item(s) showing the overview and a close up of the issues.
Description of the issues

Please do not dispose/throw away the item(s) as it may need to be returned to a Veer Vastra. Our Customer Care team will get in touch with you to assist you on your concern.